Remote Customer Support Representative - Travel & Booking Coordination
at J & J Travel Excursions · Detroit, Michigan
About this role
Headquarters: Detroit, Michigan
URL: http://jjtravelexcursions.info
Fully Remote | Flexible Schedule | Training Provided
We are currently seeking motivated individuals for a Remote Customer Service Representative - Travel & Booking Coordination role to assist clients with planning and managing travel experiences.
This position offers the opportunity to work remotely while developing valuable skills in customer support, travel coordination, and client relationship management.
If you enjoy helping others, staying organized, and working independently, this role provides a flexible path within the growing travel industry.
Quick Role Snapshot
✔ 100% Remote Position
✔ Flexible Schedule (Full-Time or Part-Time)
✔ Customer Support & Travel Booking Coordination
✔ Step-by-Step Training & Mentorship Provided
✔ Work from Anywhere Lifestyle
✔ Growth-Focused Environment
Key Responsibilities
- Assist clients with booking travel (flights, hotels, cruises, vacation packages)
- Respond to customer inquiries via phone, email, and online platforms
- Manage confirmations, itinerary updates, and travel documentation
- Research destinations, pricing, and travel options
- Maintain accurate client and booking records
- Provide support before, during, and after travel
Qualifications
- Strong communication and customer service skills
- Self-motivated and comfortable working remotely
- Detail-oriented and organized
- Willingness to learn new systems and processes
- Positive, solution-driven mindset
No prior travel experience required. Full training and ongoing support are provided.
Eligibility
Applicants must reside in countries where we are authorized to operate, including:
United States • United Kingdom • Australia • New Zealand • France • Germany • Spain • Italy • Netherlands • Ireland • Mexico • Colombia • Dominican Republic • Costa Rica • Brazil • Chile • Peru • Argentina • Jamaica • Bahamas • Barbados • Trinidad & Tobago • and select additional regions.
Applicants must also have reliable internet access and the ability to work remotely using a smart phone, computer or laptop.
Compensation & Benefits
- Flexible remote work environment
- This is a 1099 independent contractor role, offering flexible hours and commission-based earning potential.
- Typical monthly earnings range from $1,000 – $6,000+ based on activity level
- Ongoing mentorship and professional development
- Opportunities for advancement into leadership roles
- Access to exclusive travel resources and industry discounts
Hiring Process
- Submit your application through We Work Remotely
- Selected candidates are invited to a virtual information session
- Final onboarding discussion and training setup
Apply Today
If you’re looking for a flexible remote role in the travel industry with growth potential, we encourage you to apply and learn more.
Why we flagged this for parents & caregivers
FlexCareers scored this listing 99/100 on parent-friendliness based on the language the employer used in their own posting. We picked up signals on: flexible hours, flexible schedule, part-time, fully remote. Read the application page closely and ask about parental leave, expected meeting hours, and core overlap windows during your first conversation. Employers who answer those questions clearly are usually the ones who'll respect the boundaries later.
Questions worth asking before you apply
- What are the required core hours of overlap, and which timezone are they in?
- How is on-call or after-hours coverage handled?
- What does parental leave actually look like — duration, pay, ramp back?
- What's the expected response time on Slack / chat outside of meetings?
- How does the team handle a sick kid day or a school pickup window?
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