Customer Support Internship
at Mapon · Rīga, LV
About this role
Headquarters: Rīga, LV
Location: Riga or Remote | Duration: Minimum 3 months | Type: Unpaid
Join one of Northern Europe’s leading IoT companies! Mapon develops advanced fleet management and asset tracking solutions, serving over 30,000 clients globally. With 200+ professionals across 7 countries, we’re shaping the future of transportation technology.
Now, we’re looking for a Customer Support Intern to join our dynamic team and gain hands-on experience in tech support, localization, and internal process management.
You're curious about:
- Transportation, logistics, or the automotive industry
- Telecommunications, engineering, or programming
- Helping people and solving technical problems
- Fluency in English (a must)
- Fluency in at least one of the following: Finnish, Danish, Swedish, Lithuanian, Estonian, French
- High PC literacy – ability to navigate various software tools (Google Suite, AI tools, etc.)
- Tech-savvy mindset – understanding technical documentation and systems
- Strong teamwork and communication skills
- Learn about Mapon’s products, services, and internal processes
- Proofread AI-translated Help Center content and validate technical accuracy
- Assist in software platform localization and translation maintenance
- Support the team with various localization-related tasks
You’ll workclosely with experienced professionals from international markets and gain insight into a fast-paced tech environment.
- Real-world experience in a fast-growing international IoT company
- Paid lunch and office snacks
- Flexible schedule and remote-friendly work culture
- Recommendation letter after successful completion
Let’s build the future of fleet management together.
Ready to take the first step? Apply now!
*We provide detailed feedback on interview performance and/or the technical task only to candidates who have reached the final stage of the selection process.
Mapon (reg.nr. 40003800531)
To apply: https://weworkremotely.com/remote-jobs/mapon-customer-support-internship
Why we flagged this for parents & caregivers
FlexCareers scored this listing 64/100 on parent-friendliness based on the language the employer used in their own posting. We picked up signals on: flexible schedule. Read the application page closely and ask about parental leave, expected meeting hours, and core overlap windows during your first conversation. Employers who answer those questions clearly are usually the ones who'll respect the boundaries later.
Questions worth asking before you apply
- What are the required core hours of overlap, and which timezone are they in?
- How is on-call or after-hours coverage handled?
- What does parental leave actually look like — duration, pay, ramp back?
- What's the expected response time on Slack / chat outside of meetings?
- How does the team handle a sick kid day or a school pickup window?
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