Remote Customer Support - $20/hr - United States
at Remote Talent Cloud · Cheyenne, WY
About this role
Headquarters: Cheyenne, WY
URL: https://remotetalentcloud.com/
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IMPORTANT! Please use this link to apply:
➡️ https://remotetalentcloud.com/apply/
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Description:
As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include:
- Responding to customer inquiries via phone, email, and/or chat
- Providing fast, friendly, and professional assistance
- Troubleshooting product and service issues to find optimal solutions
- Maintaining detailed and accurate records of customer interactions
- Staying up to date on client products, services, and policies to provide accurate information
- Collaborating with teammates and sharing feedback to continuously improve the customer experience
Requirements:
We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:
- This is a fully remote position, but you must be located within the United States
- Fluent in speaking, writing, and reading the English language
- A reliable Internet connection and computer
- A positive, professional attitude and a passion for helping others
- The ability to work independently in a distraction-free home office
- Previous customer support experience is a plus, but not required
Why Apply:
- Fully remote: work from anywhere within the United States
- Full-time and part-time available
- Competitive hourly pay from $20/hr
How to Apply:
Please use this link to apply: https://remotetalentcloud.com/apply/
Why we flagged this for parents & caregivers
FlexCareers scored this listing 76/100 on parent-friendliness based on the language the employer used in their own posting. We picked up signals on: part-time, fully remote. Read the application page closely and ask about parental leave, expected meeting hours, and core overlap windows during your first conversation. Employers who answer those questions clearly are usually the ones who'll respect the boundaries later.
Questions worth asking before you apply
- What are the required core hours of overlap, and which timezone are they in?
- How is on-call or after-hours coverage handled?
- What does parental leave actually look like — duration, pay, ramp back?
- What's the expected response time on Slack / chat outside of meetings?
- How does the team handle a sick kid day or a school pickup window?
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